Tag: turning
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Turning challenges into constructive outcomes: Why UK’s client obligation goals to flip the script by placing individuals first
By Adam Williams, Director of Finance, Threat and Compliance with Capgemini Invent UK Monetary corporations within the UK are banking on cultural change and placing individuals earlier than revenue Honesty. Transparency. Compliance. For the financial-services sector, these three phrases have extremely charged definitions. Collectively, it results in good outcomes for customers. And that’s the aim…
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Good friend, not foe: turning knowledge to your benefit in monetary providers.
By Monica Hovsepian, International Business Strategist, OpenText For all that monetary providers has innovated within the final decade – and actually, the trade has tailored admirably to advances in know-how – there’s nonetheless a niche between what banks know with regards to buyer expertise (CX) and what they’re truly delivering. Take this current report from…